Customer Support

The payment plans available solely depend on your finances and federal or private loans. The MyGreatLakes do not play a huge role in determining payment options, but they do ensure that the borrower will be charged the amount suitable to the plan that suits your future.

Individuals with private student loans provided by MyGreatLakes have different payment options that purely depends on the lender. If you’re facing any sort of issues with your payments, just contact your lender to find out the solutions regarding the same. Some private lenders allow various payment plans the same as that of the government. However, please note that, unlike federal loans, you do not have an alternative to choose your plan.

If you wish to make a loan payment or have queries about your loan, you can use the excellent services of the MyGreatLakes and make sure that you don’t face any difficulties while making your loan payments.

MyGreatLakes Customer Support

Have a look at the details to contact the customer support of this portal if you face any issue while accessing this portal:

Dial Method: Dial the number (800) 236-4300 or (608) 246-1700 to make the local/international calls. Representatives can be reached out from Monday through Friday from 7 a.m. at 9:00 p.m. local time, but you can make a payment 24 hours a day, 7 days a week by effectively using the automated phone system.

Email Address: You can dispatch an email of your complaint to the mail address [email protected] or submit a web form here.

Fax Number: You can dial the toll-free number (800) 375-5288 or (608) 246-1608 to dispatch any sort of local/international faxes.

Mail Adress: The general email address to dispatch your complaint is given below. When submitting a payment or a complaint, you must have the correct email address that you can access from your online account. Have a look at the mail address below:

Great lakes
Box 7860
Madison, WI 53707-7860

Social Media: You can also dispatch your complaint regarding the MyGreatLakes on their social media account.

Great Lakes Higher Education Corporation & Affiliates is one of the most loved and the most famous non-profit organizations that are headquartered in Madison Wisconsin that has been providing some great quality of services since 1967.